Pet Poison Helpline/SafetyCall International, Bloomington MN

We’re hiring remote licensed and unlicensed Veterinary Technicians to work from home in Wisconsin! Are you looking for a fulfilling, hands-off position in the vet field? Check us out!

Remote staff must be able to train in our home office in Minnesota for a 3-week period and meet the IT requirements. Candidates outside of the Twin Cities will have hotel and travel expenses reimbursed if applicable.

Position Description

The Veterinary Information Specialist position is responsible for responding to incoming cases on Pet Poison Helpline and SafetyCall’s industry side via the telephone, email, and chat applications regarding potential toxic exposures, poisonings and other adverse events from pet owners and veterinarians related to various household and consumer products, animal health products, plants, OTC products, dietary supplements, prescription drugs, and other chemical exposures. Specialists take full histories and details of the events, triage the cases and provide accurate medical, health and safety information to the callers. Specialists document each case in an electronic record and follow up as necessary to ensure the well-being of the animals and facilitate adverse event reporting on the industry side. Information Specialists also handle minor human exposures.

Full-time, 40 hrs/week. Shift times and shift days will vary and include weekends, typically 2 per month and up to 3 during our busy season, and some holidays. Shifts are 8 ½ hours long and are primarily evening shifts (shift start times are ranging from 2pm-6pm CST and shift end times ranging from 10:30pm-2:30amCST).

Part Time, 20 hrs/week . 4 hours shifts, 5 days a week on a 2-week rotation which will include every other weekend. Visit our careers page to learn more!

Additional Information Please visit our careers page to learn about our job and remote IT requirements and how to apply! https://www.petpoisonhelpline.com/careers/